How-to turn off one-to-one email tracking or attachment logging in HubSpot.

Опубликовано: 07 Апрель 2025
на канале: How HubSpot by webdew

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In this HubSpot tutorial, we will walk you through how-to turn off one-to-one email tracking or attachment logging in HubSpot.

You can turn off email tracking and attachment logging for emails sent in your HubSpot account.

Steps to follow:

Step 1. In your HubSpot account, click the settings icon in the main navigation bar.

Step 2. In the left sidebar menu, navigate to Objects and click Activities.

Step 3. Click the Email logging tab.

Step 4. In the Email Tracking section, clear the Allow all users to track emails and see when recipients open and click on their emails checkbox and click save.

Step 5. When tracking is turned off, you won't see open and click information for emails sent from the CRM, the conversations inbox, or Gmail, Outlook, or Office 365 using the email extension or add-in.

That’s how you can turn off one-to-one email tracking or attachment logging in HubSpot.

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