Brands Must Learn to Navigate the Echoverse

Опубликовано: 06 Март 2025
на канале: Harvard Business Review
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The internet and AI tools are transforming marketing communications within a complex, interactive landscape called the echoverse. While marketing has evolved since the proliferation of the internet, in the echoverse, a diverse network of human and nonhuman actors — consumers, brands, AI agents, and more — continuously interact, influence, and reshape messages across digital platforms.

Traditional one-way and two-way communication models have given way to omnidirectional communication. Marketers need to adapt to this looser, more collaborative approach in their brand messaging.



Read the full article: https://s.hbr.org/3WrLjrT

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