What is Knowledge Management for Customer Service Teams?
Jen Weaver from @teamtettra and Neal Travis from @GrowthSupport-io talk about how to get started with knowledge management and run through the foundational skills every customer service team needs to have.
Tettra is an internal knowledge base built for ops and growing customer service teams to help you onboard team members quickly and to find answers instantly.
Visit tettra.com to get started.
This video first appeared at Growth Support: / @growthsupport-io
Visit https://www.growthsupport.io/ to ensure you have the tools needed to make an impact on your customer support and service teams, company, customers, and develop opportunities for growth.
