How to fix preferences folder read-only & ID: -5000 errors for Adobe Illustrator

Опубликовано: 17 Май 2025
на канале: Adobe Care
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Permission errors can prevent you from fully accessing your app's features. This tutorial will show you how to fix the error messages "preferences folder read-only" as well as "Can't save the illustration. You do not have enough access privileges. ID:-5000" in Adobe Illustrator.

0:08 Fix Preferences folder read-only issue on Mac
1:00 Fix "Can't save the illustration. You do not have enough access privileges. ID: -5000" error on macOS
1:31 Fix permissions issues on Windows PC

On Windows, we can resolve the preferences folder read-only error by manually setting the following folders' attributes to read and write:
C:\Program Files\Adobe
C:\Program Files (x86)\Adobe
C:\ProgramData\Adobe
C:\Users\[user]\AppData\Roaming\Adobe
C:\Users\[user]\AppData\Roaming\Adobe\Adobe Illustrator [version] Settings

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