Round Robin Assignment - Extension for VTiger

Опубликовано: 12 Апрель 2025
на канале: VTExperts, Inc.

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Round Robin Assignment Extension for VTiger was designed to automatically assign users to tickets, leads (or any other module). The assignment is driven based on the condition configured in the policy area. Round Robin Policy configuration consists of a trigger field e.g “Ticket Status”, value (Unassigned Value) that will identify any unassigned tickets e.g Status is “NEW” and value (Assigned Value) that will be used to update ticket when it’s assigned e.g Status is “Open”.

In addition, it supports ONLINE and OFFLINE status for each user, meaning that users can control their availability (optional).

For demo, pricing and all other questions please go to the product page below.

VTiger Extension: https://www.vtexperts.com/product/rou...

VTExperts, Inc.
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