Grammar Test for Call Center Newbies - Subject-Verb Agreement
In this video, we'll review one of the most basic rules of English grammar: the subject-verb agreement. This contains examples and tests which are specifically tailored for call center agents (newbies and veterans).
00:00 Intro
00:24 Subject Verb Agreement Rule
00:35 Singular vs Plural Nouns
01:12 Singular vs Plural Verbs
01:34 Practice Test
02:17 Basic Subject-Verb Agreement Test
02:46 Indefinite Pronouns
03:41 Subjects joined by “and”
04:35 “Neither-nor” and “either-or”
05:43 Auxiliary verbs do/does/did
06:57 Mass/uncountable nouns
09:38 To-infinitive
10:19 Questions? Suggestions?
