Juiced Bikes CrossCurrent X Battery Connection Issues
TLDR - Had some issues with the battery connector. It's working now after working with the support team. Thinking it may go bad due to stripped threads on the male side. Enjoying the bike now!
Original Description (12/1/2018):
I bought a new Juiced Bikes CrossCurrent X. After assembling it, I found out that the LCD Display would not come on. After lightly tapping the battery, it seems to come on as well as turn off. From what I can tell, it seems the male prongs may not be the same length, and maybe one of them looks fatter and crushed. Right now, this bike doesn't seem safe to ride if it can be turned off just by hitting a rock or something.
Added Notes (12/16/2018):
https://electricbikereview.com/forum/...
11/22/2018: Ordered the CCX on Black Friday.
11/27/2018: Shipped from Juiced Bikes.
11/30/2018: Ordered delivered.
12/01/2018: Assembled the bike. Wouldn't come on. Figured out light taps turn on and off the battery. Filed support ticket with video: • Juiced Bikes CrossCurrent X Battery C...
12/04/2018 - 12/12/2018: Juiced Support suggested to tighten the male connector. This seemed to fix the issue. Still I asked to return it after reading similar posts on this forum after I concluded the design is flawed. Juiced kindly gave me return label albeit 20% stocking fee. Decided to keep the bike... Couldn't persuade Juiced to send me a battery interface or male connector. Got new support person who asked me to go through pre-trip maintenance to fix the issue... so I decided to stop replying. It's OK. I was pretty annoying to them... Juiced Support responded each business day.
12/16/2018: Happily riding the bike to and from work. After 30 miles, 49V left. Will look into strapping in the battery like others.
