BMC Trackit webinar 3-Multi Tenancy
Ability to manage multiple workflows for areas other than IT, such as Facilities, HR, Finance, etc
Review new Groups feature & Security Policies
Customizable ticket views & form creation for various departments
Email Monitor and notification enhancements, for multiple workflows
Parent Ticket / Child Assignment workflows
Carefree Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License
http://creativecommons.org/licenses/b...
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