Have you gotten a letter from Wells Fargo Customer Care regarding Identity Theft Protection Affinition Product for which Wells Fargo offers you a refund? Do you think it’s a scam? Well, it might be legit! Check out this video to find out how to tell whether it’s a legitimate letter from Wells Fargo customer service offering you a refund or not.. You potentially might be compensated for something that you enrolled in without knowing you did! But without mediation letter it's not possible.. No letters, no checks & payouts. By the way, the phone number that is used in most of the letters is this - 1-877-642-7826. Does yours have the same number?