5 types of chatbot
Rule-Based Chatbots: These chatbots are programmed to respond to specific keywords or phrases with predetermined responses. They follow a set of rules and cannot deviate from them.
AI-Powered Chatbots: These chatbots use machine learning and natural language processing (NLP) to understand and respond to user queries. They can learn and improve over time based on their interactions with users.
Virtual Assistant Chatbots: These chatbots are designed to help users with tasks such as scheduling appointments, setting reminders, and answering frequently asked questions.
Social Media Chatbots: These chatbots are integrated with social media platforms such as Facebook Messenger, Twitter, and WhatsApp. They can interact with users and provide personalized recommendations based on user preferences.
Voice-Activated Chatbots: These chatbots are activated by voice commands and are designed to perform tasks such as playing music, making phone calls, and setting alarms. They are often used in smart home devices such as Amazon Echo and Google Home.
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