Copying Attachments from Inbound Emails to Records in ServiceNow Flow Designer

Опубликовано: 10 Ноябрь 2024
на канале: incident․do
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The Copy Attachment action has a bug where it accepts records from any table but only records from sys_attachment will work. You get the error The Record type sc_req_item does not match with Attachment table type when running the flow. This video looks at how to copy attachments from an inbound email to an incident (or any record) in Flow Designer.