Is It Time to Say Goodbye to Your Best Customer? | Machine Shop Talk Ep. 116
You have a customer who does all the right things. – they pay on time, and the work is consistent. However, their work is a bit of a headache, and you’re worried it could be starting to hurt production for other customers or limit your shop’s potential for growth.
Is it right to fire a customer who hasn’t done anything wrong, and is it a good choice – especially in this economy?
In this episode of Practical Machinist’s MACHINE SHOP TALK, Ian Sandusky from Lakewood Machine & Tool is back to cover a post on the Practical Machinist forums dealing with this sticky scenario.
Have YOU ever had to fire a customer? Did you regret it? Let us know in the comments below!
Read the post from the forum thread here:
https://www.practicalmachinist.com/fo...
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