SolarWinds® Service Desk—your ticket to providing a better public sector digital service experience
Discover the NEW AI Conversational Virtual Agent and Chat Ops collaboration tools
Broadcast: June 13, 2023
The public sector plays a vital role in ensuring the smooth functioning of our society, providing essential services that are necessary for the well-being of our communities. Shrinking budgets continue to cause strain, driving the requirement to “work smarter”, do more with less, and transform the way services are delivered.
Introducing SolarWinds® Service Desk—a cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value.
In this on-demand webinar with Loop1's Director of Customer Success, Jordan Tata, and Sean Sebring, Solutions Architect, ITSM at SolarWinds, learn why government agencies and academic institutions are moving to SolarWinds Service Desk to increase the value and ROI their teams deliver and provide a better service delivery experience.
This webinar will narrow in on the new AI Conversational Virtual Agent and Chat Ops collaboration tools:
Learn how the SolarWinds Service Desk integration with Slack and Microsoft Teams enables users to request and receive services from within the collaboration app, leading to improved issue resolution times and adherence to service-level agreements (SLAs).
Discover the new AI conversational virtual agent*, designed to help requesters quickly resolve issues without involving a real agent, freeing them up to focus on more important/complex tasks and accelerating response times.
