Apidays Singapore 2023 - Why Poor API Integration Ruins Customer Experience
Title: Modular Architectures for resilience and adaptability
Speaker: Nilesh Gule, Enterprise Architect at a Leading Bank
Apidays Singapore 2023 - Resilience to adaptability through digitisation
April 12 & 13, 2023
Discover why poor API integration can ruin the customer experience in this insightful talk with Nilesh Gule, Enterprise Architect at a leading bank in Singapore. Nilesh shares a personal story of frustrating airline booking due to failed API coordination between mobile apps and websites, illustrating the critical impact on end-user satisfaction.
#TwitterSupport #FlightBooking #ModernApplicationDevelopment #EventDrivenArchitectures #LoyaltyPoints #ApiDeployment #15FactorApp #ApidaysConference #SoftwareArchitecture #SoftwareDevelopmentTools
CHAPTERS:
0:00 - Introduction
1:33 - Airline Travel Experience
5:52 - 12 Factor App Principles
8:19 - API-First Design
10:17 - Implementing Telemetry
11:52 - Development Frameworks & Tools
14:12 - Development Pitfalls
17:44 - Reference Materials
17:57 - Using SlideShare & Speaker Deck
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