ITIL, which stands for “Information Technology Infrastructure Library,” is a set of best practices for effectively managing and providing IT services. It gives a set of rules and procedures to make sure that IT services meet the needs of businesses and are delivered efficiently. ITIL covers different parts of IT service management, such as service strategy, design, transition, operation, and ongoing improvement. It focuses on collaboration, standardization, and putting the customer first to improve service quality and make sure IT processes are in line with business goals. ITIL qualification is well-known in the IT field and useful for people who work in IT service management and operations.