Walks with Buster the dog and Outcome-Based Solutions for Manufacturing Customers with Domino
Domino Stories, Vlog #5 with Richard Harris: Richard follows up after a sale has been made to make sure his customers are getting the most out of their outcome-based solutions and provides tailored aftermarket services, so they get the best bang for their buck (or pound sterling in Richard’s case!). Richard is our UK Service Key Account Manager working at Domino UK. Watch out for the scene-stealing Buster!
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00:00 Introduction
00:33 Tailoring solution and services
00:54 Building capabilities
01:25 Customer site visit
01:49 Strategy planning
02:35 Walks with Buster
