How Generative AI for Sales is Boosting Productivity? Ft. Andrey Murashev (Airs.ai)
Sales is a crucial component in any business that drives growth and expansion. However, this process is often hindered by financial and logistical constraints, resulting in lost customers and revenue due to inadequate lead generation and follow-up resources. The entry of Generative AI into this domain could be a game-changer. In our latest episode of AI monetization podcasts, our founder and host Binny Mathews interacted with Andrey Murashev, Head of AI at Airs.ai, to discuss the capabilities of Generative AI with a live demonstration of his company's AI-powered sales agent, which can conduct end-to-end sales calls autonomously.
Andrey discusses how technological advancements, particularly in GPU capabilities, have enabled the development of more sophisticated AI models, the impact of reinforcement learning and human feedback in improving AI performance, and the importance of context windows in LLMs. The conversation delved discuss the current state of AI in sales, with Andrey highlighting its benefits. He presents case studies showing improved conversion rates and ROI for clients using AI sales agents. Tune in to explore the challenges in fine-tuning these systems for specific clients, insights on the future of voice interfaces, the potential for multimodal models to capture the emotional context in voice interactions and much more!
For more details on this episode, visit our dedicated podcast page - https://bit.ly/3zPgW7k
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TIMESTAMPS
00:00 Introduction
01:35 Demo of AI Sales Agent
06:00 Evolution of chatbots
08:18 Main applications for Voice assistants
11:59 Early Voice Assistants & their audience
14:39 GPUs Powering AI Evolution
18:58 SLMs Vs LLMs
22:12 Comparison of models via ELO Rating system
25:45 B2C Sales using AI
30:57 Benefits of using AI sales agents
34:50 Fine-tuning AI sales agents
37:05 Inner Workings of AI Sales Agent
39:08 Future of Voice Interfaces
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