Customer Support & Service in Vtiger CRM | Support and Case Email

Опубликовано: 10 Май 2025
на канале: Your CRM Expert

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Please watch the Intro to Customer Service video before watch this video
   • Intro to Customer Service in Vtiger C...

An walk through on customer service module in vtiger CRM
How customer support process can be handled
customer service email id that can create a case automatically by an email to case
delivery note to manage spare parts by inventory department
web chat to create case
customer portal to create case or see knowledge bank
case entity to create cases
service engineer processes
service contract to manage AMCs
work order to manage service
email updates to customers on their support case
case status to manage case progress
management of spare parts, assets and Indent for getting spare parts, approvals etc.,
customer feedback after service
service invoice after completing the service

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Customer Relationship Management (CRM) is an approach that helps businesses improve existing customer relationships and acquire new customers faster. Here's a channel for you to get started easily and understand the benefits it can bring to your business.
To learn more about CRM software: https://rixyncs.co.in/crm-meaning/

Vtiger CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. vtiger CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI (Calculus), sales pipeline management, marketing automation, analytics, and more.
For more information or to sign up for a free CRM, visit: https://rixyncs.co.in/v-tiger/

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