Roadmap: Dynamics 365 Wave 2 2022 Release (Sales, Marketing, Customer Service)

Опубликовано: 14 Октябрь 2024
на канале: Lisa Crosbie

4,342

114

In this video I take you through the roadmap and product direction for Dynamics 365 Sales, Marketing, Customer Service, as at the Wave 2 2022 release announcement.

Timestamps and chapters below. All information is correct at the time of recording (July 12 2022), please check these links for future updates.

Dynamics 365 Roadmap Deep Dive
0:00 - Dynamics 365 Roadmap and Investment areas
0:24 - Dynamics 365 Sales Roadmap and Investment areas https://docs.microsoft.com/en-us/dyna...
1:42 - Sales sequences
5:24 - Dynamics 365 Marketing Roadmap and Investment areas https://docs.microsoft.com/en-us/dyna...
8:35 - Dynamics 365 Customer Service Roadmap and Investment areas https://docs.microsoft.com/en-us/dyna...
10:21 -Teams and Microsoft 365 Integrations with Dynamics 365
12:53 - Customer Service Swarming
13:25 - Teams and Sales
15:33 - Dashboards and Reporting

****************************
Connect with me on social media:
Twitter: / lisacrosbie
LinkedIn: / lisa-crosbie