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“Innovative” probably isn’t the first word that comes to mind when you think of insurance. But making the company digitally innovative is exactly what Andrea Simpson, IT Manager, RPA, at USI Insurance Services, set out to do. Learn how the implementation of AI-powered automation helped them gain more productivity and efficiency, cut costs, and boost employee satisfaction. That’s worth an AI10 Award all on its own, but Andrea and her team didn’t stop there. They’re still finding new ways to implement automation and streamline day-to-day business.
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