The billion-dollar software issue (still not solved)
In December 2022, Southwest Airlines faced a scheduling disaster that resulted in over 16,000 canceled flights and a staggering $1.1 billion loss. The root cause? Outdated crew scheduling software that couldn't handle the disruptions caused by severe winter weather.
In this video, we dive deep into the hidden costs of outdated software, exploring the technical and financial hurdles of upgrading legacy systems. From backward compatibility issues to the massive investments required for overhauls, we uncover why many organizations stick with their aging technology—and what they can do to modernize without breaking the bank.
We'll also touch on real-world examples, from the banking sector's reliance on COBOL to the outdated systems still running in healthcare and government agencies. Plus, I'll share practical solutions, like incremental updates, modular design, and the power of open-source communities, to help organizations navigate the complex world of legacy software.
If you're curious about the behind-the-scenes challenges of updating software or just want to understand why that old system your company uses is still around, this video is for you!
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00:00 - Introduction - Southwest Airline Crisis
01:24 - What is Legacy Software
01:41 - Why Companies Keep Using Legacy Software
03:49 - Real-World Examples
06:29 - What Can Be Done
08:19 - Outro
08:47 - Bloopers
