FreeQMS Updates: Return Merchandise Authorization

Опубликовано: 11 Май 2025
на канале: FreeQMS

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Welcome back to the FreeQMS Update Series! In today's mid-July update, we're excited to share some important changes and enhancements now live in your Quality Management System.

RMA Activity for Complaints:

Introducing the Return Merchandise Authorization (RMA) activity! Track the status and type of RMAs for items associated with complaints. Access this new feature by opening any complaint and visiting the Activities page. RMA fields are now included in exports. Stay tuned for future support in other modules, and share your feedback on RMA usage!
Notes Added to All Complaint Activities:

Based on user feedback, we've added a notes field to every single activity in complaints. This feature will be extended to all activity types across every module soon. Additionally, the notes field in the Notify External Party area has been relocated to the meta data row, with line breaks removed for a cleaner look.

Complaint Activity Card Improvements:

We've tidied up the complaint activity cards by removing bottom margins to reduce vertical height. This update aligns the page with the rest of the program, enhancing usability and scrollability.
Bug Fixes and Enhancements:

Fixed an issue where some users couldn't reopen closed records across complaints, audits, nonconformance, and CAPA. The functionality is now restored, and we apologize for any inconvenience caused. Please continue to provide feedback if you encounter similar issues.

We Value Your Feedback:
Don't forget to visit the User Survey under the Account Tab on your FreeQMS page. Your feedback helps shape future updates and improvements.

If you found this update helpful, please like and subscribe to stay informed about the latest changes coming to your instance of FreeQMS.

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