IT Landscape Manager for Unilever's Enterprise Solutions
IT Landscape Manager (LM)is responsible for owning, maintaining and running a bunch of applications like SAP ECC, BW, APO or OTM or even multiple Java or web based applications.
IT Landscape manager not only sets the guidelines on how the IT Landscape should run and what are the KPI’s which govern it, IT LM also holds the respective teams accountable for executing the guidelines. IT LM acts as a gatekeeper for system resilience, partnering with local and global project teams to ensure right designs. Any identified gaps are worked out in detail and implemented. The IT Landscape is kept well performing and healthy through functional checks, periodic analysis, continuous improvements, and technical projects in relevant area. IT Landscape Managers are also responsible for coordinating run escalations for complex incidents, issues to achieve target uptime levels for the IT Landscape.
IT LM is responsible for ensuring
• the performance of the IT Landscape is optimal,
• the upgrade schedules are agreed and followed,
• change and release schedules are adhered to,
• meet project requirements for any technical IT Landscape planning
• keeping the IT Landscape secure.
IT LM sets the expectation on the performance standard, does the analysis if the performance is not as expected and drives actions with the respective teams. IT LM will be responsible for setting the agenda for upgrades and executing them. The LM works with the technical, functional and vendor teams like SAP, Oracle etc to carry out the upgrade, testing and safeguard the IT Landscape while doing it. IT LM will be responsible for creating a change release calendar and running the change and release process for the IT Landscape. The LM works with the global change management team to ensure the release calendar is globally aligned and published and with the business partners to ensure the projects release dates are aligned to the calendar. In doing this, the LM will work with multiple internal and external teams to influence and align the teams to the common agenda and align how the IT Landscape will run and perform. The LM will need to groom teams and people to deliver their best.
We are looking for talented individuals, who absolutely love technology and understand it. You should be open to understanding multiple kinds of applications and work with diverse audiences.
About Unilever's Enterprise & Technology Solutions India Centre
The Enterprise & Technology Solutions Centre (ETSC) located at Bangalore was launched in May 2012. Our unique hub employs over 3000 Unilever employees and partners and is the largest integrated technology and services hub with state-of-the-art facilities.
Our Centre has co-led a number of big transformational programs and has developed important capabilities that run critical operations resulting in a significant value delivery to the Unilever business. As well as being a cost-competitive model offering Unilever faster, effective and better quality solutions and support, Unilever offices around the world also use our centre to pilot innovations.
We draw on Hindustan Unilever's rich heritage and strengths and inspire our people to drive business growth.
