Step-by-Step Guide: How to Configure and Take Remote Control with Microsoft Intune Remote Help

Опубликовано: 26 Октябрь 2024
на канале: Paddy Maddy

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In this video, we will provide a step-by-step guide on how to configure Remote Help in Microsoft Intune, and also demonstrate how to take remote control of a Windows 10/11 device using Remote Help. Remote Help is a premium add-on application that enables your support staff to remotely access and control Windows 10/11 devices, streamlining your IT support and increasing efficiency.

In this video, you will learn how to set up Remote Help in Microsoft Intune, and how to give your support staff the necessary permissions and access rights to use the feature. We will also demonstrate how to initiate a remote connection and how to take control of a user's device to troubleshoot and resolve issues.

If you're looking to take your IT support to the next level and streamline your operations, then this demo is for you. With Microsoft Intune's Remote Help, you can efficiently solve IT issues and improve your overall support capabilities.

Don't forget to like, comment, and subscribe to our channel for more IT support and technology videos. Thank you for watching!

Step-by-Step Guide: How to Configure and Take Remote Control with Microsoft Intune Remote Help
Mastering Remote Help in Microsoft Intune: A Step-by-Step Tutorial on Taking Remote Control
Take Remote Control of Your Windows 10/11 Devices with Microsoft Intune's Remote Help: A Demonstration
Revolutionizing IT Support: A Practical Demo of Remote Help in Microsoft Intune
Maximizing Efficiency with Remote Help: A Complete Demo of Configuration and Remote Control in Microsoft Intune
Streamlining IT Support with Remote Help in Microsoft Intune: A Practical Demonstration
Transforming IT Support: A Hands-On Demo of Remote Help in Microsoft Intune
Empower Your Help Desk with Remote Help: A Practical Guide to Configuration and Remote Control with Microsoft Intune
Efficiently Solving IT Issues with Microsoft Intune's Remote Help: A Practical Demo
Revolutionizing Remote Control: A Comprehensive Demo of Microsoft Intune's Remote Help Feature.

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00:00 Introduction
00:53 Activate Premium add-ons Remote help License
02:29 Assign Remote help license for endusers
03:10 Configure remote help in Intune
04:45 Download and Install Remote help Software
05:44 Create Remote Help Win32 package
11:41 Install Manually Remote Help Application
12:45 Work with Remote Help Application demo
17:05 Intune Remote help Monitoring Sessions
17:53 Intune Remote Help Logs folder