Fusion Agility Suite for BMC Helix - ITSM Time tracking
Track the most time-intensive tasks and what services are charged in service desks, use the Timecard Dashboard to track the time that ITSM agents allocate their efforts to different activities.
For more information on this topic, see the BMC Online Documentation Portal at https://docs.bmc.com/docs/display/fus....
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Video author: Andreas Kunz
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