Mastering Feedback'' Transform Your Skills at Work and Home

Опубликовано: 16 Январь 2025
на канале: Sarfraz Aaron

Mastering feedback, both in giving and receiving, is a crucial skill for personal and professional growth. Here’s a breakdown on how to do both effectively:

Giving Feedback
Be Specific and Objective:

Focus on specific behaviors or outcomes rather than generalizations.
Instead of saying, "You did a bad job," try, "I noticed the report had several errors in data analysis."
Use the "Sandwich" Method:

Begin with a positive comment, then provide the constructive criticism, and end with another positive.
Example: "Your presentation was engaging, but there were a few points that could use more research. Overall, you delivered it confidently."
Be Timely:

Give feedback as soon as possible when the action is fresh, so it's more impactful.
Stay Solution-Oriented:

Offer solutions or suggestions for improvement rather than simply pointing out the issue.
Example: "Perhaps using a checklist could help you avoid missing important details."
Be Empathetic:

Consider how the recipient might feel. Use language that encourages improvement, rather than criticism that discourages.
Example: "I know you’re still learning, and this is part of the process. Let’s work on refining that skill together."
Ask for Input:

Encourage a dialogue. Ask for their perspective on what you observed.
Example: "How do you feel about the meeting yesterday? Is there anything you think you could do differently?"
Receiving Feedback
Listen Actively:

Resist the urge to interrupt or defend yourself. Focus on understanding the message fully.
Clarify if Necessary:

If something isn’t clear, ask for specific examples or details to better understand the feedback.
Example: "Could you explain what you meant by being more thorough?"
Avoid Taking It Personally:

Separate the feedback from your self-worth. It’s about your performance or behavior, not you as a person.
Focus on Growth:

See feedback as an opportunity for improvement rather than criticism.
Ask, "How can I improve?" or "What steps would you recommend?"
Manage Your Emotions:

Stay calm, even if the feedback is hard to hear. If you feel emotional, give yourself time to process before responding.
Follow Up:

After receiving feedback, take action. Implement suggestions, then seek further feedback to track your progress.
Creating a Feedback Culture
Encourage Openness: Foster an environment where feedback is welcomed and normalized.
Regular Check-ins: Make feedback a routine part of communication, not something that only happens after problems.
Praise as Much as Critique: Positive feedback is just as important as constructive feedback for motivation.

Feedback is a powerful tool for personal and professional growth.

In this video, we dive deep into the importance of giving and receiving feedback, whether at home or work.

Here’s what we’ll cover:

1/ Why feedback is crucial for development.
2/ Understanding the difference between positive and negative feedback.
3/ The importance of cultivating a feedback culture.
4/ How to view negative (constructive) feedback as an opportunity to improve.
5/ The value of giving kudos and shoutouts to each other.
6/ Why good feedback makes us feel happy and appreciated.

Watch this video to learn how to harness the power of feedback to enhance your skills and build stronger relationships.

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00:00 Introduction
00:32 Benefits of feedback
01:36 Handling negative feedback
02:57 Promote feedback culture