Amazon FBA Returns and Refunds Explained | What You Can Do and Actually Happens for Beginners
I explain the Amazon FBA return process and what happens when a customer requests a return or refund on a product they purchased. I go over the Amazon FBA return policy, what happens with the item if the buyer ships it back to Amazon's warehouse or not, and what Amazon does if and when they receive the item. I'll explain how the Amazon fees work and how they refund the buyer and reimburse you depending on the condition of the returned item. I also explain what your options are for the returned item and what you can you do to discover if you have any problems or issues with your products that are leading to the returns and what you can do to prevent getting returns in the first place.
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00:00 Introduction
00:19 Statistics of Returns
01:04 Amazon Return Policy
01:22 Buyer Return Process
01:53 What Happens With Returns
02:31 When a Return is Initiated
02:42 Item Not Returned to Amazon
03:00 Item is Returned to Amazon
04:40 Unfufillable Item Fees
05:03 Unfulfillable Removals Settings
05:27 Self Issued Refunds
05:55 Replacement Items
06:18 Pro Tips
06:41 Order Defect Rate
07:00 Return Rate Ratio
07:25 Product Inspection
07:35 What to Do If You Get Returns
07:59 How to Prevent Returns
08:36 Removing Bad Reviews
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DISCLAIMER
This video and description contain affiliate links, which means that if you click on one of the product links, I’ll receive a small commission. This helps support the channel and allows us to continue to make videos like this. Thank you for your support!
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