Focusing on Trust When Driving Innovation and Growing Intrapreneurship
How should a company drive innovation around new technology in a way that enhances the business while continuing to build trust with its core business model and constituents?
What can organizations do when faced with eroding trust from their key customers?
With so much digital interplay between customers and their banks, how are these financial institutions tackling trust and verification?
Joe Bonefas, VP of Business Technology Innovation and Partnerships at Discover Financial Services, tackles these questions and more in a presentation at The Center for Digital Strategies at the Tuck School of Business in October 2019. Joe also explains Discover's process for innovating and supporting a culture of entrepreneurship, while maintaining trust in the company's core businesses.
