Measure, Communicate and Publish your Customers' SLA
Site24x7 helps you define SLAs and monitor their compliance. You can track the availability and response time metrics and their compliance to the corresponding service level objectives. This helps the customers to track the service quality provided by the vendors and the vendors can use this to track the quality of the service provided to their customers.
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Community: https://www.site24x7.com/community/
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