Jean Weber spoke to Gretchen Carlson on Tuesday's America Live about the events that took place when TSA agents forced her 95-year-old, cancer-stricken mother to go through an intense security pat-down before boarding a flight. In the end, Weber says she had no choice but to remove her mother's adult diaper in order to get her through security successfully and to her gate on time.
The passenger's daughter walked Gretchen through the events at the airport, saying that she first removed her mom's shoes, and as she wasn't able to walk through security, agents took her in an airport wheelchair to a separate screening area. This is where they then started patting her down.
"My mother's quite frail, sometimes even touch is painful to her. It was painful for me to watch," Weber said.
From there, they discovered a problem with her mother's adult diaper. TSA agents took her into a private room for more screening before coming out to inform Weber that they had discovered a "wad" that they weren't able to inspect; if her mother wanted to board her flight, she would need to remove it.
Weber said that at this point, her main concern was being able to get her mother to her plane on time. "I'm thinking, 'oh my gosh. This is my mom. She's frail. She needs to make this flight, because to have to wait any longer that day was going to be a hardship for her and her strength.'"
Weber asked the agents if she could remove the diaper. They told her she could, but that she would have to leave security and go to a public restroom to do it, before once again returning through security.
To further make matters worse, Jean said she began crying after seeing what her mother was being put through, which only proceeded to detain her from getting her mother to the plane.
"When I started crying, that triggered security that I might be a type of a risk because I had a 'different behavior,'" Weber said.
Thankfully, her mother has safely arrived to her destination, but Weber won't soon forget this latest trip to the airport.
"I have no problem with someone doing their job; I have a problem with the protocol," she said. "Someone in a wheelchair is the last person who needs to be subjected to a pat-down."