#53 THE MANAGER-FREE BUSINESS - LUKE KYTE | Being Human
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This week on Being Human, I take a deep dive into the cultural revolution led by Luke Kyte, Head of Operations at UK marketing firm Reddico. Luke is building a manager-less culture with stunning results. We talk:
Dramatically elevating Reddico's employee Net Promoter Score to a world-class 94
Why you shouldn't make your best performers managers
How boss-free staff pick their own coach
Their evolving manifesto that drives their transformation
How to fire someone in a flat structure
Enjoy!
Links:
https://reddico.co.uk/wp-content/uplo...
https://reddico.co.uk/category/culture/
