In this video we respond to several questions about shared mailboxes in Microsoft 365:
What is a shared mailbox?
When to use a shared mailbox?
How to setup and configure a shared mailbox in Microsoft 365 admin center?
How to access a shared mailbox?
How to convert a regular mailbox to shared mailbox?
How to preserve the email account of a person that is no longer with the company without paying for the Microsoft 365 license?