‘I don’t want to be surprised by a huge bill’: Why this couple is intentionally overpaying for water
A Houston couple is purposefully overpaying their water bill because they say the city is charging them wrong.
The Kemps, Wendy and Bellamy, moved to their Second Ward home roughly 14 months ago. For the first four months, they said they didn’t receive a water bill until they called the city. Then they were sent bills but there were still issues.
“I felt the estimated usage didn’t look right so I started tracking with our water meter,” Wendy Kemp said. “And we have a brand-new water meter because it’s a new house and I realized that they were very far apart, and we were being enormously under billed of our actual usage.”
Their water meter currently says they’ve used 45,000 gallons of water but the city charged them for 28,000.
