The fans of @norwegiancruiseline have some strong opinions on the line's newest cruise ship, Norwegian Prima. Are these critiques justified? We take a look at the common complaints to see if NCL made a big mistake with Norwegian Prima!
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ARE THE NCL FANS RIGHT ABOUT NCL PRIMA?
0:00 Introduction
1:05 Public Venue Décor
2:02 New Penrose Atrium
3:32 Show Reservations
5:50 All New Bars
7:38 Upcharge Activities
10:00 Not for Families
11:40 New Main Dining Rooms
13:15 The Haven
15:28 Venues Are Too Small
17:07 The Ship's Layout
19:22 WiFi and NCL App
COMPLAINTS ABOUT NORWEGIAN PRIMA
When Norwegian Prima launched a few months ago, the ship did not get a very warm welcome. Since the debut, there have been a number of negative reviews about the ship. In this video, we take a look at the most common issues cruisers have with the ship to see if Norwegian Cruise Line made a big mistake.
One of the top critiques has to do with the design of Norwegian Prima. Many do not like the color palette, ship layout, or overall ascetic. Personally, we like the more subdued finishes and intimate atmosphere on the ship. Norwegian Prima's elevated and more elegant design is exactly what the cruise line was aiming for with this new class of ship.
Further, the redesigned Penrose Atrium is a more functional area than this typical midship space. While some cruisers do not like this setup, we think it is an ideal arrangement. Support services and shops are strategically situated around this three deck area without detracting from the lounge spaces. This makes the space a true hub of activity.
Others do not like the layout of the ship. True, this is a new design for NCL. Now, the ship's deck plans more resemble Virgin Voyages than previous NCL ships. But, that is the point. The cruise line was going for a mega-ship with a more intimate feel. For us, the cruise line delivered on this vision.
While we don't agree with some of the other complaints, we are not fans of the outdoor pool deck on Deck 17. If the cruise line is trying to compete with premium ships, like Celebrity Cruises, this pool deck falls short. It is certainly not as attractive as ships like Celebrity Edge
WHERE NORWEGIAN PRIMA MISSES THE MARKS
While we generally like Norwegian Prima, the ship is not without its flaws.
Unfortunately, some of the public areas are too small. Venues like the Improv at Sea and Syd Norman's Pour House should have been bigger. Getting seats at shows at these venues is extremely difficult.
Likewise, some restaurants like the Indulge Food Hall and the Surfside Cafe should have more seating. These dining venues get too crowded during meal times.
The sports deck on Deck 18 is not well situated either. This outdoor space can get very windy, making it difficult to play darts and mini-golf.
While others are disappointed that many activities on NCL Prima are an upcharge, frankly, that is true of all Norwegian Cruise Line ships. So, we were prepared to pay additional fees to use these innovative spaces. Although, we do agree that charging for mini golf on a cruise is bit much.
Lastly, another big miss for the ship is the internet and app. The Wi-Fi was very slow, making it difficult to get things like social media and email to load, never mind trying to stream or download anything.
Not to mention, the app was a glorified digital daily. When compared to the features and functionality of other cruise line apps, NCL's app needs some enhancement for sure.
GET ALL THE DETAILS OF NORWEGIAN PRIMA ON OUR BLOG:
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