This week, I sat down with Rob La Gesse, the Chief Disruption Officer at Rackspace Hosting. There was a bad echo in the recording when I talked, but most of the action is when Rob talks anyway.
Rob is in charge of social media at Rackspace, and made the risky, but valuable decision to hire tech blogger, Robert Scoble. This was a great talk about marketing and customer relations in a tech company, and Rob is a really fun guy with a lot of personality.