This video walks you through the key features of BMC Helix Knowledge Management by ComAround that you can leverage to create an unparallel agent and customer experience. Watch this 10-minute demo to learn about:
• Self-service interface
• Knowledge worker interface
• Search functionality
• Article display
• Machine translation
• Alarms
• Business intelligence
For more information about the product, see https://docs.bmc.com/docs/display/hkm...
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Video author: Mariia Matskiv