Taken from The MIM® Podcast™. Episode 6 With Andrew Jelley from O2 Telefonica and Adam Norman at MIM®: https://majorincidentmanagement.com/b...
Andrew talks about the 3 teams within the Major Incident team at O2 Telefonica, Major Incident team, Enterprise customers Major Incident team. & Major Incident Continual improvement team.
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About MIM®
MIM® is the professional body dedicated to developing, managing and delivering our qualifications in The Global Best Practice IT Major Incident Management®. We work with leading organisations around the world to unleash their talent and effectiveness. We are shaping the future of Major Incident Management.
With clients in more than 80 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
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Adam Norman is the Founder and CEO at MIM®. He is the worlds leading expert in The Global Best Practice IT Major Incident Management®.
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