From Developer Experience to Developer Success
A talk given by Zameer Masjedee from Shopify at the 2019 Platform Summit in Stockholm.
We spend a lot of time thinking about the Developer Experience for those that are consuming our APIs. “Are our resources up to date? Are we missing any key examples? Are these documents easy to find?” But how often do we take a step back to ensure our developers are succeeding, and what does success for our partners even look like? In this talk, Zameer discusses the idea of Developer Success Management, and how you can begin levelling up your API offerings with services and tools that benefit your users.
